Legal

Privacy Policy

We are committed to protecting your privacy and handling your data with transparency and care.

Last updated: March 7, 2026

This Privacy Policy describes how DeafSync ("we", "us", or "our") collects, uses, and protects information about you when you use our website and services. By using DeafSync, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a demo, or submit a job application. This may include your name, email address, phone number, organization, and any message or documents you send. We also collect usage data automatically when you visit our website, including IP address, browser type, pages visited, and interaction events- to help us improve your experience.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, process applications and demo requests, send relevant updates about DeafSync products and services (with your consent), improve our platform through analytics, and comply with legal obligations. We never sell your personal data to third parties.

3. Data Sharing

We may share your information with trusted service providers who help us operate our platform (e.g., email, hosting, analytics), always under strict confidentiality agreements. We may also disclose data if required by law or to protect the rights and safety of DeafSync, our users, or the public.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability. If you are located in the EU, these rights are provided under the General Data Protection Regulation (GDPR). To exercise any of these rights, please contact us at [email protected].

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can control cookie preferences through your browser settings. Note that disabling some cookies may affect the functionality of our website.

7. Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Where possible, we use on-device processing so your data never leaves your device. We are working toward ISO 27001 certification.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: [email protected] DeafSync, Cotonou, Bénin, West Africa.

Questions about our policy? Get in touch.